TN Craft Position Opening for Member Services and Marketing Manager

Position Available: July 2015

Essential Job Functions & Responsibilities:

Communications

• Establish and execute marketing, advertising and communications plan for organization and biannual fairs
• Serve as media relations liaison
• Plan, develop and coordinate all print promotional materials
• Oversee publishing online directory (monthly) and printed directory (yearly), print newsletter (quarterly), and e-newsletters to members and supporters (monthly).
• Write copy, edit and update website and blog.
• Oversee website maintenance and development
• Manage Facebook, Twitter, YouTube, Instagram and Pinterest
• Maintain consistency in all print and digital communication

Membership Management

• Input/update member information into database (Salesforce)
• Ensure member mailings are sent within schedule and rebates calculated and distributed quarterly
• Manage membership renewal campaign annually
• Manage communications with chapter officers across the state and serve as staff liaison on membership committee and to chapter presidents
• Coordinate annual professional development workshop for artists with help of committee
• Administer and analyze annual survey (Survey Monkey)
• Organize and produce annual Chapter Presidents’ meeting, updating Chapter Manual as needed
• Assist as needed to ensure Chapter activities support strategic plan, as needed

Administrative

• Maintain database and provide reports as needed
• Take initiative to field phone calls and assist with general questions
• Process mail and manage office supplies
• Oversee outsourced work related to communications
• Serve as integral team member for on-site fair logistics including serving as chapter tent coordinator

Required Minimum Qualifications:

• Bachelor’s Degree in Journalism, Communications, Marketing or related degree
• Experience in business administration and public relations
• Proficient in MS Office programs and facility for learning new technology as needed
• High degree of professional independence, initiative, self-discipline and integrity
• Strong verbal, written* and interpersonal communications skills; demonstrated ability to communicate with, engage, and inspire a wide range of audiences
  *Must submit samples

Preferred Knowledge, Skills & Abilities:

• General knowledge of marketing and public relations
• Adequate technical knowledge related to website updates and blog posts (WordPress), electronic newsletters (Mail Chimp) and database management (Salesforce)
• Working knowledge of Adobe Photoshop
• Knowledgeable with social media platforms
• Ability to plan and organize own work; effectively manage deadlines and follow-through with tasks
• Customer service skills, including ability to problem solve and handle difficult situations
• Monitor and manage relations with vendors and community partners, as needed
• Ability to multi-task

Desirable Qualifications:

• Passion for fine craft and craft makers
• Basic understanding of color, composition and design
• Experience writing creatively to inspire different audiences
• Experience developing and producing content for website and newsletters
• Experience managing print production
• Experience updating website content
• Some experience working within nonprofits a plus
• Attention to detail, analytical skill, decision-making ability

Ideally, also true:

• Loves dogs
• Works under pressure with grace and humo

Environmental Conditions and Physical Demands:

• Office is located in Germantown on the Neuhoff site.
• Work requires stamina and strength, especially as it relates to coordinating load-out and general work for fairs.

Reports to: Executive Director

Status: Exempt

Benefits: Health insurance, paid vacation

Supervises: Volunteers/Interns

Hours:  General office hours are 8:30 – 5:30 pm, Monday – Friday, plus additional hours for events: two annual craft fairs, annual Board retreat, occasional representation at chapter meetings and other periodic events or meetings.

To Apply:

E-mail cover letter, resume and references to execdirector@tennesseecraft.org.

In cover letter please include one line that indicates your desired salary range and your minimum salary requirement.

About Tennessee Craft:

The Tennessee Association of Craft Artists (TACA) is now known as Tennessee Craft. Since 1965, the organization has worked to continue and create Tennessee’s fine craft tradition. With more than 600 members throughout the state, Tennessee Craft serves as the best connecting point for local, independent makers and their audiences through its Craft Fairs, exhibitions and educational programs.